Federal makes it right

Posted by: Matthew Bass on 03/26/2010

A $25 check from Federal showed up in the mail yesterday. That more than covers the cost of a new box. It’s always nice when a company makes things right for their customers. I intend to continue buying their products since I know they’ll take care of me.

Time Warner Cable: are you reading this? Learn something, please.


About Matthew Bass

Matthew Bass

Matthew Bass is an independent software developer, entrepreneur, speaker, and writer. He has over ten years of experience across a diverse set of technologies and has worked at places like SAS Institute, the world's largest privately held software company. An agilist from the very beginning, he continues evangelizing and experimenting with pair programming, test-first and behavior-driven development, and continuous integration. Matthew has spoken at several regional and national software conferences and regularly writes for publications like InfoQ.

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